Tags - Choosing a Rebate Management Software Partner
How do you select the best rebate management software for your business?
It’s a tough decision to make, with sign-off nightmares and dead-ends as far as the eye can see!
And of course, you want to ensure your choice of rebate management software is right for your business.
So, we spoke to Duncan, our Senior Consultant, to find out how to choose the best B2B rebate software for your business.
So, we asked him some common questions and queries to help him make the correct decision.
Why is Experience so Important when Choosing a Solution?
Modern-day software companies could produce software that solves many problems.
That being said, without specialist knowledge, the product won’t work as well as their customers need it to.
This is due to a lack of experience in the industry.
Therefore, if you are choosing to invest in rebate management software there are a few things to think of.
You must ensure it not only delivers the software you need but also understands the industry and your requirements.
Why is Team so Important for Software Packages?
Whilst the software automates the rebate management process once it is set up, you still need to get it put into your business’s processes.
Much like new staff, you need to train and implement the software solution for your chosen business task.
Therefore, the implementation and support team behind the software will have to consist of people you want to work with!
It is important to feel comfortable with your team, so you know you can trust them with an important part of your business.
So to summarise, ensure you ‘gel’ with the team, and ensure you can work with them in the long-term.
What Should I Look Out For/Avoid?
When searching for a good software solution, there are two red flags to look out for.
One is a lack of knowledge about rebates and rebate management.
If the initial calls with the salesperson show that they have limited knowledge of rebate management, then it might be time to call up another option.
Rebate management is a full-time job with the expertise behind it; the team must know what they are doing.
The second is the most important, touching upon a previous point; implementation and support!
Will the solution be delivered on time?
If there are issues, or you need help, can you contact and rely on them?
Make sure you can trust the team, and that the solution will be implemented correctly, it will save you headaches in the long run.
Is B2B Rebate Software Largely Different Between Providers?
Some of these providers are large businesses with hundreds of customers.
Others are smaller businesses with unrivaled knowledge and specialisms.
The main factor is what you want, different providers produce their own, differentiated solution, and have different benchmarks for what that means.
For example, do they have live data feeds? Is their UI intuitive, and easy to use?
The main point is to research, find a good fit for your business, and ask for a demonstration.
A walkthrough will help you see the solution in action, and allow you to gather as much information on the provider as possible!
Do Businesses Really Financially Benefit from Using Rebate Management Software??
A rebate management solution allows the process of rebate management to be done quickly, easily, and accurately.
Therefore, in its nature, it will save time and money.
Additionally, some rebate management solutions give real-time data with analytics.
This means you get intangible benefits, such as enhanced, data-driven decision-making.
Not to mention additional tools, such as customer portals, clear audit trails, and flexible rebate creation.
At e-bate, we have found our customers experience >100% efficiency increases with rebate processing times.
This is the difference between weeks and hours!
Weeks that are, as a result, given back to you, allowing the business to spend that time on other tasks/activities.
Hopefully, this helps to clear up any points or commonly asked questions regarding Intelligent Rebate Management (IRM).
If rebate management is starting to slow your business down, try rebate management software, it will save you time and money!
If you are looking for a B2B rebate software provider, arrange a discovery call with our rebate management experts by clicking below
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